If you can’t measure it, you can’t improve it: Quality in WASH responses

As we launch our WASH Impact Series, Oxfam’s Quality Assurance Project Manager, James Brown introduces a new global initiative to help organisations focus on achieving quality in humanitarian WASH responses. What would a quality assurance system for humanitarian WASH programming look like? That’s the question being explored by the Quality Assurance and Accountability Project, a Global WASH Cluster initiative led …